Shipping Policy

Our standard delivery charge is £3.50 (incl. VAT) for packages up to 500gm within the UK, excluding Northern Ireland, Channel Islands, Scottish Islands, and the Isle of Man. For packages weighing 501gm to 1000gm, the delivery charge is £4.95.

For next day delivery, the cost is £7.95 for packages up to 500gm, and £14.95 for packages over 500g.

We’re committed to delivering excellent value and customer service. That’s why we offer free UK standard delivery (via Royal Mail) on all online orders of £20 or more.

While we strive to dispatch and deliver orders as quickly as possible, please allow 7 to 14 days for standard delivery. If you need expedited shipping, please contact our Customer Service team at:

020 3814 9390
customerservice@vitactltd.co.uk

International Orders & Customs

If you’re ordering from outside the UK, please be aware that territorial restrictions may apply. It is the customer’s responsibility to check with local authorities regarding the legality or import restrictions of any product before placing an order.

VitAct Ltd is not liable for any delays, confiscations, or issues caused by customs in the destination country.

  • If your order is returned to us by customs, we will issue a refund minus any shipping costs. 
  • If your order is seized or destroyed by customs, no refund or replacement will be provided.